Privacy Policy

This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit or interact with our website.

1. Introduction

Touq Concrete (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, contact us, or use our services.

2. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, and company name provided through contact forms or inquiries.
Project Information: Details you share regarding your project requirements or requests for quotations.
Technical Information: IP address, browser type, operating system, and pages visited (through cookies or analytics tools).

3. How We Use Your Information

Your information may be used to:

Respond to your inquiries or service requests
Provide quotations or proposals
Improve our website, services, and customer experience
Send project updates, newsletters, or promotional material (only with your consent)
Comply with legal and regulatory requirements

4. Sharing of Information

We do not sell, rent, or trade your personal information. We may share information only with:

Service providers and subcontractors assisting in project delivery or communication
Government or legal authorities when required by law

5. Data Security

We implement reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, loss, or misuse.

6. Cookies

Our website may use cookies to improve functionality and analyze traffic. You can manage or disable cookies through your browser settings, though some features may not function properly.

7. Your Rights

You may request to:

Access or update your personal information
Withdraw consent to marketing communications
Request deletion of your personal data (where legally permissible)

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices or content.

9. Changes to This Policy

We may update this Privacy Policy periodically. All updates will be posted on this page with a revised effective date.

10. Contact

For any privacy-related inquiries, please contact us at:
Touq Concrete
Abu Dhabi, United Arab Emirates
Email: concrete@touq.ae